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Terms of Use

Last updated on April 19, 2022

1. Introduction


Welcome to The website and its related services are owned and operated by Shilpiyon Handcraft Solution LLP (“we”, “our”, “us” or "Team Shilpiyon"). By visiting our Website or by using our services you (“you”, “your”, “users” or “customers”) agree to these terms as mentioned in this Terms of Use. We reserve the right to amend, withdraw or change any terms without notice. Please visit these Terms of Use regularly to stay informed.

2. Binding Terms

The terms mentioned in this Terms of Use are set in accordance with the laws and regulations of India. Your usage of our Website and our services is subject to the laws of India and any dispute arising out of such use shall be subject to the exclusive jurisdiction of the courts of Bankura, West Bengal. Additionally, by buying an item from our Website, you agree that:

(i) you are responsible for reading the full listing of the items i.e. the description before making a commitment to buy it;

(ii) you understand that no two products of the same item will be 100% similar (in terms of dimensions, weight and exactness)  since they all are made by human hands;

(iii) you acknowledge that the images of the products on the website are for illustrative purposes only; despite best efforts have been made by us, we can not guarantee the exactness since your devices' display might render the colours differently;

(iv) you acknowledge that the dimensions of the products (also weight for some items) are nearest approximate values, although we have put our best efforts from our end;

(v) you acknowledge that there is not any kind of warranty or guarantee offered, on our products, by us;

(vi) you will not resell the items.

3. Our Rights

(i) We reserve the right to update/change the details of an item without prior notice;

(ii) We may update/change the pricing of items offered by us;

(iii) We may cancel an order if any kind of wrong information is provided to us, or in case of stock unavailability, or due to some other technical issues; if done so, in any case, you will be informed and the payment will be refunded;

(iv) We reserve rights to all the images, photographs, artworks and logos you may see on our website and services.

4. Your Rights

(i) You reserve the full right to access, modify or delete your information that you have voluntarily provided us (to know more please read our Privacy Policy);

(ii) You may cancel any order placed by you by contacting us here;

(iii) You reserve the right to withdraw your consent anytime, if you do not agree with any of our terms as mentioned in this Terms of Use, please contact us.

5. Privacy

By using our website and services you agree to our Privacy Policy, which dictates how we collect, process and handles your information.

6. Shipping, Delivery, Returns & Refunds

For any information regarding shipping, delivery, returns & refunds please refer to our Shipping & Returns Policy.

7. Violation & Termination

Under any circumstances, if you are found to be violating our Terms of Use or any of our policies, we reserve the right to terminate your access to our services and block future access.

8. Disclaimers

(i) Our website provides links to some thirds party websites for sharing and/or listing purposes. We take no responsibilities for the third-party websites and/or their contents listed on our website and disclaim all our liabilities arising out of any or all third party websites.

(ii) We disclaim all liabilities and take no responsibilities for the contents that may be posted on any or all third party websites by the users of such websites in their personal capacity as well as for the contents and/or comments that may be posted by such users in their personal capacity on any official webpage of Shilpiyon on any social networking platform.

(iii) Products listed on our official Facebook page and Instagram account are for marketing and promotional purposes only, we sell only through our website. Since these platforms have their own rules and policies about those listings, all product details and policies including pricing, availability and return policies displayed on our website are considered to be final, which may differ from those shown on Facebook or Instagram listings.

(iv) Our website contains names and/or logos of various third-party sites; we do not claim any ownership of those same names and/or logos regardless of the trademark symbols attached to not, they are always properties of their respective owners/companies. 

(v) We never ask you to share your confidential information like website password, OTP, card number, card expiry date, CVV etc. Please avoid anyone asking for such information who claims to be us, you will be solely liable for any kind of damage or misuse of information under such events.

If you have any questions or comments regarding our Terms of Use, please drop an email at

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