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Last updated on May 26, 2021
2. What type of information do we gather?
We receive, collect and store the following “Personal Information” which you give us while registering on the Website, via various forms on the Website or through some interaction with us:
Internet Protocol Address
Apart from these, we collect some “Non-Personal Information” such as:
Type of device (viz. mobile, desktop), operating system (viz. Android, Linux), browser (viz. Chrome) users are using to visit the Website
Average time users stay on the Website and date and time of the visits
The approximate geographical location of users
The website you came from before visiting our Website
We gather this Non-Personal Information using cookies, Google Analytics or similar tracking technologies implemented in our Website and other services, and this Non-Personal Information would not assist us to identify you personally.
3. What do we do with the information?
We use all the gathered Personal Information and Non-Personal Information for the following purposes:
To provide and operate our services;
To further improve our products and services based on your experiences;
To fulfil and manage your orders and order related queries;
To respond to your other queries, concerns and requests and to address them;
To provide you, customers, assistance and technical support, only upon your request(s);
To contact you with general or personalised promotional and/or marketing services, viz. new products, special offers, surveys, feedback or other information we believe may be of your interest;
To notify you regarding any major changes in our services and/or policies;
To create aggregated statistical data for internal record keeping; and
To comply with any applicable laws and regulations.
4. What about cookies?
5. How do we store and handle your information?
Please note, some of your Personal Information will be shared with some third-party individuals for order fulfilment, marketing, taking surveys, quality analysis and similar purposes across our services. These third-party individuals have access to your Personal Information only to perform their respective tasks on our behalf and nothing else.
6. Do we gather your payment information?
8. What are your rights in relation to your Personal Information?